| Model Number |
FOLATE G3 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/25/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable elecsys folate iii assay results from cobas e 801 analytical unit serial number (b)(4).The initial results were >20 ng/ml and >20 ng/ml.The repeat results with a 1:2 dilution by the instrument were 8.08 ng/ml and 7.17 ng/ml.The repeat result with a 1:3 dilution was 7.38 ng/ml.The repeat result with a 1:4 dilution was 3.85 ng/ml.The repeat results with a 1:5 dilution by the instrument were 3.0 ng/ml and <6.00 ng/ml.The questionable results were not reported outside of the laboratory.
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Additional Manufacturer Narrative
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The sample was submitted for investigation and was tested on a cobas e801 analyzer with reagent lot 529809.The results undiluted were 6.75 ng/ml and 7.12 ng/ml.The results with a 1:2 dilution were 5.95 ng/ml and 5.67 ng/ml.The results with a 1:5 dilution were 3.61 ng/ml and 3.13 ng/ml.The results with a 1:10 dilution were <6.00 ng/ml and <6.00 ng/ml.Per product labeling for the assay, the recommended dilution is 1:2 (either automatically by the analyzer or manually) and the concentration of the diluted sample must be = 8.5 ng/ml or = 19.3 nmol/l.The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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