| Model Number |
M3 |
| Medical Device Problem Codes |
Mechanical Problem (1384); Unintended Collision (1429); Unintended Movement (3026)
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| Health Effect - Clinical Code |
Bone Fracture(s) (1870)
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| Date of Event |
02/01/2021
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Report provided to permobil from the end-user claims while attempting to enter their apartment, they drove the wheelchair into the frame of the apartment door, resulting in a broken finger.The end-user reports this event occurred approximately 8-9 months prior but had not reported to permobil until just recently.The end-user claims the wheelchair "wiggles" and that is what caused them to drive into the door frame.The end-user claims having contacted their service provider numerous times, but due to covid restrictions, they never responded.Permobil contacted the end-user's service provider and was informed they would schedule to evaluate the device.At the time, permobil is unable to confirm a product malfunction as the service provider has been unable to evaluate the device due to scheduling issues with the end-user.Permobil will continue to monitor and if any new information is received, a follow-up report will be submitted.The dhr was reviewed, and the device was found to have met specification prior to distribution.
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Event or Problem Description
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Reports having broken one of his fingers after having driven his device into a door frame while attempting to enter his apartment.Report indicates the end-user having sustained a broken finger because of the impact.
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Additional Manufacturer Narrative
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Permobil is unable to confirm a device malfunction occurred as alleged due to the device not being made available, by the end-user, for inspection/evaluation.Numerous attempts have been made in attempt to evaluate the device, but with each scheduled attempt the appointment was cancelled by the end-user.As the device is not being made available, permobil cannot reach a determination as to possible root cause of the rpeorted event without speculation.Permobil will continue to monitor and if any new information is provided, the case investigation will be re-opened and a follow-up report submitted.
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Search Alerts/Recalls
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