| Model Number |
0375708500 |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/29/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the procedure needed to be rescheduled due to the device not working and not having a replacement.The patient was under anesthesia, but no incisions were made.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that the procedure needed to be rescheduled due to the device not working and not having a replacement.The patient was under anesthesia, but no incisions were made.
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Additional Manufacturer Narrative
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The product was not returned for investigation and the reported failure mode was not confirmed.Alleged failure: did not power up.Probable root cause: breaking resistors on the flex circuitry due to stress on flex cable (due to manufacturing and assembly error combined with normal use stress); broken handpiece cable, or conductors inside; no power from the console; broken traces on the membrane switch; membrane switch is corroded due to moisture ingress; flattened buttons/ switches; poor soldering or other electrical connection; broken pin; pcba component failure; button press reaction force so high the buttons can't be pressed to deliver information; console not delivering power to shaver (refer to rsk10642, rsk10686); expired disposable after r.1.1.1; use error.The reported failure mode will be monitored for future reoccurrence.H3 other text: 81.
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Search Alerts/Recalls
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