Occupation: non-healthcare professional, supply chain manager.Additional reporter: (b)(6).The product has been returned to the manufacturer, but is pending investigation.Once the investigation is completed a supplemental report with our findings will be submitted.Complaint record id # (b)(4).
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The product was returned with the membrane completely unfolded with blood on the exterior.The sheath, vessel dilator, and introducer dilator appeared to be bent.A catheter and inner lumen kink was found at approximately 1.27 cm from the y-fitting.An underwater leak test of the balloon, catheter, y-fitting and extracorporeal tubing was performed and no leaks were detected.A laboratory insertion test was unable to be performed due to the returned condition of the iab.Although we were unable to mimic the clinical settings and were unable to perform a laboratory insertion test due to the returned condition of the iab, kinks to the inner lumen may contribute to a difficult insertion through the sheath.However, we are unable to determine when the kink may have occurred.The evaluation confirmed the reported problems.A non-conforming material report review was completed for the reported product.No nonconformances were found that are considered to be related to the event.Analysis of production (3331/213) - the device history records review concluded that there were no ncmrs, rework, or deviations documented for the reported lot/serial number.Based on the review results, it was determined that there is no relation between the manufacturing process and the reported failure.Historical data analysis (4109/213) - the review of the historical data was performed.Trend analysis (4110/213) - the overall complaint trend data for the period dec-2019 through nov-2021 was reviewed.Communication/interviews: (4111/213) communication/interviews were performed to obtain all possible information.Reference complaint #: (b)(4).
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