Model Number AJ1852A |
Device Problem
Break (1069)
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Patient Problem
Device Embedded In Tissue or Plaque (3165)
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Event Type
Injury
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Manufacturer Narrative
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The product has been requested, and has not yet been returned.The investigation is ongoing.
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Event Description
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The user facility in the (b)(6) reported during a procedure of placing dermal filler in the marionette region the cannula broke under the skin.At the end of the procedure when the filler was placed and retroactively while removing the syringe there was no cannula.The cannula could not be felt, located, or pushed up toward the entry point.It seemed to disappear in the subcutaneous or muscle in patient.The patient was taken in the hospital to stay for whole day.At no point was the cannula pushed hard it was nicely gliding under the skin in subcutaneous tissue.The position was changed and the cannula was taken all the way out, then made another path for the cannula.
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Manufacturer Narrative
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Vendor evaluation results: upon review of our complaints database for the last three years we have uncovered a trend of reported complaints where the needle may have potentially detached from the hub.Upon receipt of the samples provided we have performed pull testing on the x2 samples.One of the samples tested was found to be within specification.The second tested sample was found to be below specification.This indicates the potential for the destructive testing to have missed the intermittent fault within this batch.We believe the investigation we have conducted gives us good evidence that our curing process is likely to be the root cause of the issue and have taken action to prevent the issue currently, but we are also implementing a further preventative action.Our uv cure process has been re-engineered to reduce the possibility of failure.This will reduce the chance of failures from human error and will also eliminate the root cause of the issue.
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Manufacturer Narrative
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Additional information: d4 expiration date.H4 device manufacture date.
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Search Alerts/Recalls
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