Customer states: gold tubes -not always clotting completely; blue tubes -not always filling properly; lavender tubes-bubbles causing aspiration errors on dxh 600s.Literature provided and more information requested.In an update, the customer states that they see often that the item 454217 k2 edta showed clotting, clumping, and excessive bubbles.
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Receive 1rkn 454217/b201138u for evaluation.We have no further complaints on the material/batch.We have no further inventory of the material/batch.A check of quality, production, and maintenance records revealed no deviations in relation to the reported event.Samples were tested, according to gbo standard testing procedures, with regards to correct assembly, l draw volume and additive content according to iso 6710 'single use containers for venous blood specimen collection' and clsi gp39-a6 regulations for 'evacuated tubes and additives for blood specimen collection'.Tubes were verified to be correctly assembled and had the correct fill guide line position.Greiner fill mark provides a visual control opportunity for the phlebotomist and for the lab personnel to check for proper volume collection of specimen.Both standards specify the draw volume to be within +/- 10% range of the nominal fill volume.No visual deviation in fill volume, sporadic low or high fill, could be observed in the tested samples.All tubes tested filled within the +/-10% tolerance range.Additive content was found to be within specification in all tested samples.Therefore, the event is not confirmed.Corrected data: h3: received samples; h6: type ov investigation, investigation findings, investigation conclusion; h10 manufacturer narrative.
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