This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: image flipped.Probable root cause: cables; hdmi cables; connectors; digital board; power supply; filter / fuse; ac inlet board; main board; transition board; intermittence between transition board and ch connector; software; camera head; coupler; problem toggling light source; connected monitors; leaking; poor grounding; no/incorrect communication with light source; soaking cap disconnection during sterilization; electromagnetic interference from rf communication, hf surgical instruments, esd, or power surge; cybersecurity attack; pendulum ch inertial measurement unit ; incident light from surgical scene is reflected by coupler/ch window; use error.The reported failure mode will be monitored for future reoccurrence.Manufacture date is not known.H3 other text : 81.
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