| Model Number |
8975 |
| Medical Device Problem Code |
Partial Blockage (1065)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/28/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Investigation conclusion: a complaint lot history check was performed on lot # 5349721 for needle clog.This is the 1st.Related complaint for needle clog on lot # 5349721.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed as per the applicable operations and met qc specifications.As no samples and/or photo(s) were received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Event or Problem Description
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It was reported that 2 bd 31ga pen needle were unable to deliver insulin.The following information was provided by the initial reporter: consumer stated, when trying to take insulin, the flow stopped before he was done with injection.Stated, he had to use a second, then 3rd pen needle before he was able to complete his full dosage.
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Search Alerts/Recalls
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