Updated h6: codes.Investigation results: visual investigation: 40 screws with broken off tip and deformations arrived for investigation.The broken off tips were not enclosed.The investigation was carried out visually and microscopically.We made a microscopic investigation of all screws.All screws show damage.These are pronounced to different degrees on all screws.They are in detail: damaged threads, damaged phillips screw heads, broken screw tips and deformations.The fracture surface of the broken off tips show the typical signs of a screw that was torn off by excessive torque.The phillips heads show significant wear and deformation.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and were found to be according to our specifications valid at the time of production.Review of the complaint history revealed that 6 similar complaints have been filed against products from this batch number.The review of risk assessment revealed that the overall risk level (severity 5(10) x probability of occurrence 7(10)) according to din en iso 14971 is still acceptable.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material-, manufacturing- or design-related failure.Based upon the investigations results a capa is not necessary.
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