It was reported that, during set up for a cori assisted tka surgery, they powered on the cori and the real intelligence 24 in.Touch screen was black.The bottom right corner had a blue light instead of a green light.They pressed the bottom right and the different options popped up.They pressed power and still black.A small box popped up and said ¿no signal¿.They still could not get the screen to show anything.They went to the back of the cori and unplugged the dvi cable and plugged back in, and the screen was still black.They unplugged it again and plugged it back in and checked other cables.The screen came on.It seemed like it was getting power because there was the blue light at bottom.The procedure was completed with the same device without significant delays.The patient was not harmed.
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H3, h6: the cori touchscreen pn rob10003, sn (b)(6), used in treatment, was not returned for evaluation.A visual and functional evaluation could not be performed and a relationship between the reported event and the device could not be determined.A review of manufacturing records indicates the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.Although the reported problem was not confirmed, factors that may have contributed to the reported symptom may have been associated with connection issue between the system and the touchscreen.The product was not returned and no evidence was made available to link the complaint to an escalation event.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Smith & nephew has not received adequate materials to fully evaluate the complaint, but if additional relevant materials are later received the complaint can be reopened.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.
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