The information received by medtronic indicated that the insulin pen was not dispensing insulin.
They stated that insulin pen will get stuck and not deliver the entire intended amount, it went 1,2,3 and quit.
They the removed the cartridge holder and turned the dial to 5 units, when pressing the button to dispense, insulin pen will only move the dial down to 2 units and not 0 like it should, stated they had to press very hard to move it.
He tried 30 units and insulin pen only let him push it to 6 units.
No harm requiring medical intervention was reported.
The insulin pen will be returned for analysis.
|