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(date of event): the exact date of the event is unknown.The provided event date (b)(6) 2021 was chosen as a best estimate based on the date of receipt.(b)(4).The returned jagtome rx 44 was analyzed, and a visual evaluation noted that the cutting wire was broken, and kinked.The jagwire had no problems were detected.The device was observed under magnification and the cutting wire on the fractured section was blackened, and the cutting wire was also kinked.No other problems with the device were noted.The product analysis revealed that the cutting wire was broken, blackened, and kinked.The cutting wire being blackened indicates that the device was energized.Based on the condition of the device, the problem found could have been caused if the device was energized prior to performing sphincterotomy which can compromise the cutting wire's integrity, and can also cause a premature cutting wire fatigue, as mentioned in the instructions for use (ifu).Based on all gathered information, the most probable root cause of this complaint is adverse event related to procedure.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.A labeling review was performed and, from the information available, this device was used per the instructions for use (ifu) / product label.
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