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Investigation summary: bd had not received samples or photos for investigation.Therefore, twenty (20) retention samples from bd inventory were evaluated by functional testing and no issues were observed relating to underfill as all samples met specifications.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint is unable to be confirmed for the indicated failure mode of underfill.Bd was not able to identify a root cause for the indicated failure mode.Our business team regularly reviews the collected data for identification of emerging trends.".
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It was reported when using the bd vacutainer® sst¿ ii advance, the device experienced underfill or low draw of a tube with blood.The following information was provided by the initial reporter.The customer stated: on (b)(6) 2021, when the blood sample collection of biological samples for the study was conducted, it was found that the negative pressure of all blood collection tubes was insufficient, the blood collection speed was slow, and the expected blood collection volume was not achieved, resulting in insufficient blood volume in the backup tube.
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