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(b)(4).Photo analysis; a picture was received for evaluation.As per visual analysis of the picture received, an opened sample with damage suture (apparently thermal deformation/ melted) into the labeled winding former product code z317h could be observed.As part of our quality process, the manufacturing records of this lot-serial number were reviewed, and the manufacturing standards were met prior to the release of this batch.No conclusion could be reached as to what caused the reported complaint since the sample was not returned for analysis.As part of ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post-market surveillance.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.Please provide more details about the 2 "faulty sutures" being reported.Was the suture "sheared" during use on the patient or before use on the patient? were there any patient consequences? when the event occurred? intra-op or pre-op? procedure name? please provide the status of the device(s) as it has not been received for analysis.If the device has been shipped, please provide the shipment tracking details.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.A manufacturing record evaluation was performed for the finished device lot, and no non-conformance were identified.Note: event reported in: 2210968-2021-12162.
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