Information received by medtronic indicated the customer experienced a low blood glucose.The customer alleged the insulin pump was order delivering insulin due to low blood glucose levels.The customer tried to treat with food and glucose tablets but, the blood glucose did not rise after it.Troubleshoot was performed but no issue was found.Customer had been using insulin pump system within 48 hours of reported low blood glucose event.No harm requiring medical intervention was reported.The insulin pump will not be returned for analysis.
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