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It was reported by the sales rep that during an unknown surgery on (b)(6) 2021, it was observed that the internal components on the arthsco, 4/140_30_qik/strkr hub endoscope device were broken; and that it was pitch black when the surgeon looked through it.Another like device was used to complete the procedure.There were no adverse patient consequences nor surgical delay reported.No additional information was provided.
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: during the service evaluation the following defects were identified: minor scratches on the unit.Bent/dented - tube.Distal tip damaged, burnt, and shaved.Down.Image cloudy/foggy.Objective, window, light port, and optics damaged.The defective parts were replaced to resolve the issues.After repair, the device was found to be working according to the specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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