| Model Number |
567P |
| Medical Device Problem Code |
Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
Respiratory Tract Infection (2420)
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| Date of Event |
11/04/2021
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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The manufacturer became aware of an allegation that a new user reported an upper respiratory tract infection after using his cpap device for 10-15 days.He received an injection at his hospital consultation due to his general discomfort.After two more additional trials of cpap of therapy for 10 days, the user experienced the same symptoms, despite having his machine checked out and adjusted.His physician suggested to stop using the device.The manufacturer has requested the return of the device.The investigation is on-going.On completion of the manufacturer's investigation, a follow up report will be filed.
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Additional Manufacturer Narrative
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Section h10 was captured incorrectly in the previous report.It should be reported as: the manufacturer became aware of an allegation that a new user reported an upper respiratory tract infection after using his cpap device for 10-15 days.He received an injection at his hospital consultation due to his general discomfort.After two more additional trials of cpap of therapy for 10 days, the user experienced the same symptoms, despite having his machine checked out and adjusted.His physician suggested to stop using the device.The device was returned to the manufacturer's service center for further evaluation.The device was evaluated.There was no mention of visual findings to the external part of the device.The internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer.There were four errors found.The manufacturer concludes that they could not confirm the customer's allegation and there was no visible foam degradation and unit is scrapped.Section h1: type of reportable event was captured incorrectly in the previous report as a malfunction.It has been corrected serious injury in this report.Sections h7 and h9 were missed in the initial report.They have been updated and corrected in this report. .
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Additional Manufacturer Narrative
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The manufacturer became aware of an allegation that a new user reported an upper respiratory tract infection after using his cpap device for 10-15 days.He received an injection at his hospital consultation due to his general discomfort.After two more additional trials of cpap of therapy for 10 days, the user experienced the same symptoms, despite having his machine checked out and adjusted.His physician suggested to stop using the device.The device was returned to the manufacturer's service center for further evaluation. the device was evaluated.There was no mention of visual findings to the external part of the device. the internal aspect of the device was inspected.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer.There were four errors found. the manufacturer concludes that they could not confirm the customer's allegation and there was no visible foam degradation and unit is scrapped.Section h3: type of reportable event was captured incorrectly in the previous report as a malfunction.It has been corrected serious injury in this report. in this report, section d9, g3, h3, h6 has been updated.
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Search Alerts/Recalls
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