Model Number BEQ-HLS 7050 USA |
Device Problem
Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The investigation of the manufacturer is ongoing.
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Event Description
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It was reported that upon opening box containing hls set a small hole was noticed in the inner peel back top of the hls set.A new hls set was opened and used.Complaint id: (b)(4).
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Manufacturer Narrative
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The cause of the reported failure "small hole in inner peel pack" was determined to be loose velcrostraps causing enough freedom of movement of the hls module to made it possible to pierce through the tyvek cover of the hls intellipack during transport.The velcrostraps were crossed over the dia-connector of the oxygenator module during packaging of the product which made it possible for them to slip from this location during transport.Preventively mcp r&d packaging was informed about the investigation results.An ecr (engineering change request) was started in order to adapt the work instruction and describe that the velcrostraps should not be crossed over the dia-connector anymore.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id: (b)(4).
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Manufacturer Narrative
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The event occurred in the us.The following complaint information was provided to maquet cardiopulmonary: "upon opening box containing hls set a small hole was noticed in the inner peel back top of the hls set.A new hls set was opened and used." no harm to any person has been reported.The affected product was investigated in the getinge laboratory.Hereby a hole within the tyvek cover of the hls intellipack of a diameter of 8,0mm was confirmed.Additionally a dent was detected within the protective carton over the intellipack.No other damages were detected.After opening the intellipack it was detected that the velcrostraps needed for fixating the hls module within the inlay were a bit loose.It was determined that the velcrostraps were not crossed over the diaconnector of the hls module anymore as foreseen by a picture within the appropriate packaging process.The most probable cause of the reported failure "small hole in inner peel pack" was determined to be loose velcrostraps causing enough freedom of movement of the hls module to made it possible to pierce through the tyvek cover of the hls intellipack.Based on the investigation results the reported failure "small hole in inner peel pack" could be confirmed.Root cause analysis/further actions are ongoing.
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Event Description
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Complaint id:(b)(4).
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Search Alerts/Recalls
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