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Additional narrative: the device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Visual inspection: the complaint device 2.0mm locking plate template (product code: 329.524, lot number: unk) was returned to cq west chester for investigation.During visual inspection, the plate was found broken.Only a part of the broken plate was returned for investigation.Document /specification review: the manufacturing date of the device was not available, hence the current revision of the drawing was reviewed.2.0mm locking plate template, 329_524 rev e (current).Dimensional inspection: according to 329_524 rev b, diameter of hole templates: 6.5 mm ± 0.2 mm (specified dimension).Diameter of hole templates: 6.39 mm (measured dimension, conforming).Measurement device used: caliper ((b)(4)).Conclusion: the returned plate was broken, hence the complaint was confirmed.A definitive root cause was not determined during investigation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the lot number of the device was not available, hence a dhr review could not be completed.If the lot number becomes available in the future, the dhr review will be completed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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