| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/25/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported the distributor inspected circulated items and identified the inner pouch was about to tear.Attempts have been made and additional information on the reported event is unavailable at this time.
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Additional Manufacturer Narrative
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(b)(4).Report source: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Visual evaluation of the returned product found the pouch has begun to tear at the pre-tear location.The tear does not penetrate the sterile barrier.Dhr was reviewed and no discrepancies were found.The condition when the device left zimmer biomet is conforming to specification.The root cause can be attributed to transit damage and a packaging design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No additional event information to report at this time.
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Search Alerts/Recalls
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