| Catalog Number |
ROB10024 |
| Medical Device Problem Code |
Unintended Application Program Shut Down (4032)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/18/2021
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that during the calibration set up for a cori assisted surgery, the real intelligence robotic drill notified that it was almost time to service the drill but could still continue, however, when they hit continue, it would just quit out of case and not let them move forward.They went to admin screen to run a test on the handpiece and the bur would not even lock in to move through the test and the test kept failing.The ri robotic drill attachment was stuck on the real intelligence robotic drill after they tried calibrating.The procedure was completed, without delay, by changing in surgical technique.
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Additional Manufacturer Narrative
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Internal complaint reference case-(b)(4).
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Additional Manufacturer Narrative
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The real intelligence cori, part number rob10024, serial number (b)(6) intended for treatment was not returned for evaluation.A relationship between the reported event and the device could not be established.A complaint history review for similar reported/confirmed complaints has identified prior events.A review of manufacturing records indicate the device met all specifications upon release into distribution.The real intelligence cori for knee arthroplasty user manual (500230 rev d) provides guidelines for recovering to a fully manual procedure in the "recovery procedure guidelines, appendix d" the failure mode and associated risk have been anticipated within the risk file.The risk level is still adequate.Although the reported problem was not confirmed through a visual or functional evaluation, factors contributing to the reported symptom may have been associated with console software bug.Based on the investigation, the need for a corrective action is not recommended or required at this time.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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Search Alerts/Recalls
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