| Model Number |
800-20202-96 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/17/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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On (b)(6) 2021 the customer reported two possible discrepancies as the samples typed fya- by hea and fya+ twice by serology and hea.
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Additional Manufacturer Narrative
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Bioarray's technical support specialist reviewed the customer's results and forwarded the results to bioarray's mts department for further review.The internal immucor/bioarray record for this event is pr# (b)(4).
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Additional Manufacturer Narrative
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The user reported that several known u+ donor samples also resulted as u- with hea beadchip.For hea beadchip plates that had the aberrant false-negative fy(a) and u results, lower probe signal intensities were seen.For the fya/fyb probes, this resulted in the adjusted intensity ratio (delta value) falling within or around the lower gray zone region resulting in false-negative fy(a) results.The lower probe signal intensities also led to increased low signal (ls) calls on probes for the s and s antigens leading to an aberrant u- result.A product notification (correction under §806) was issued to consignees providing guidance for users to review the adjusted signal intensity ratio (delta value) on samples testing fy(a-) and to retest samples if the delta value is around or within the lower gray zone, and to repeat samples with the assigned phenotype s(ls), s(ls), u(0) to verify the results.
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Search Alerts/Recalls
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