| Model Number |
H700977 |
| Medical Device Problem Code |
Failure to Power Up (1476)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/23/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During the procedure, the system would not boot up and the display would not appear on the monitors and the procedure was cancelled.There were no adverse consequences to the patient.
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Additional Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be determined.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformance's associated with the reported event were identified.
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Additional Manufacturer Narrative
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One claris display workstation (dws) z440 was received for evaluation.Visual inspection revealed the front panel ports, chassis, and labels were free of physical damage.Power was applied to the dws, and the dws did not achieve the splash screen, which duplicates the reported symptom.The motherboard did not begin the power-on-self-test (post), and thus never tried the solid state hard drives.Based on individual part removal the root cause was attributed to the mother board.Based on the investigation and information provided to abbott, the reported event was confirmed, and the root cause was attributed to the mother board.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.
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Search Alerts/Recalls
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