Manufacturer's investigation conclusion: the reported damage to the mpu was confirmed via visual analysis.The heartmate mobile power unit (serial #: (b)(6)) was returned for analysis and no log files were submitted for review.The heartmate mobile power unit (serial #: (b)(6)) was serviced on 12nov2021 at the abbott european distribution center (edc).Damage was observed near the power inlet and handle.The system was able to boot as intended and was able to pass all stages of testing despite the damage.Preventative maintenance and repairs were performed on the mpu and it was placed in the abbott loaner pool.The root cause of the reported damage was unable to be determined in this analysis.The device history records were reviewed and the records revealed the heartmate mobile power unit (serial#:(b)(6)) was manufactured in accordance with manufacturing and qa specifications.Heartmate iii instructions for use section 7 ¿ ¿alarms and troubleshooting¿ and heartmate iii patient handbook section 5 ¿ ¿alarms and troubleshooting¿ explains how to properly interpret and troubleshoot all alarms.Heartmate iii instructions for use section 8 ¿ ¿equipment storage and care¿ and heartmate iii patient handbook section 6 ¿ ¿caring for equipment¿ explain how to properly care for the equipment.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
|