| Model Number |
03P6822 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/22/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The customer obtained a falsely elevated magnesium result while using the architect c4000 analyzer.On (b)(6) 2021 sample id (b)(6) generated a result of 8.0 mg/dl.The physician questioned the result and a new sample ((b)(6) generated 0.9 mg/dl.The original sample was retested and generated 0.8 mg/dl.No impact to patient management was reported.
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.No further information was provided.
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Additional Manufacturer Narrative
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Investigation of the customer's issue included review of the information provided by the customer, analyzer instrument logs, complaint activity, trending data, device history records, labeling and field data.Return testing was not completed as returns were not available.Review of the customer's instrument logs confirmed the customer's observation.Additionally, it was noted that instrument maintenance was performed just prior to the analysis of the elevated magnesium result.Daily maintenance is completed with solutions with high magnesium content which could cause contamination of the cuvette.Review of trending data for the architect magnesium assay did not identify any trends.Review of the device history records did not identify any non-conformances or deviations related to the complaint issue.Labeling was reviewed and adequately addresses the customer's issue.Using worldwide field data the performance of reagent lot 87180un21 was assessed.The patient median value for the lot was within established baselines with no shift observed, indicating the lot is performing acceptable.Based on this investigation, no systemic issue or deficiency for the architect magnesium reagent lot was identified.
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Event or Problem Description
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The customer obtained a falsely elevated magnesium result while using the architect c4000 analyzer.On november 22, 2021 sample id (b)(6) generated a result of 8.0 mg/dl.The physician questioned the result and a new sample (41437477 generated 0.9 mg/dl.The original sample was retested and generated 0.8 mg/dl.No impact to patient management was reported.
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Search Alerts/Recalls
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