Model Number 9735665 |
Device Problem
Human-Device Interface Problem (2949)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 09/10/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
Concomitant medical products: other relevant device(s) are: product id: 9735740, serial/lot #: (b)(4), udi#: (b)(4).
Software analysis determined that the reported behavior was consistent with a known software anomaly.
If information is provided in the future, a supplemental report will be issued.
|
|
Event Description
|
Medtronic received information regarding a navigation system being used for an spinal procedure.
After completing an image acquisition, the scan did not automatically transfer to the navigation system.
When attempting to manually push the scan over to the navigation system, the site was unable to register with it.
The site had to do a manual registration.
Technical services advised to see if the scan had a nav tag.
If there was no nav tag, the site would need to retake the image acquisition or do manual registration.
It was determined that the image did not have a nav tag.
The site decided to retake the image acquisition.
The issue was considered resolved.
The reported issue resulted in a procedure delay of less than one hour.
The impact to the patient was not provided.
|
|
Event Description
|
Medtronic received information regarding a navigation system being used for an spinal procedure.
After completing an image acquisition, the scan did not automatically transfer to the navigation system.
When attempting to manually push the scan over to the navigation system, the site was unable to register with it.
The site had to do a manual registration.
Technical services advised to see if the scan had a nav tag.
If there was no nav tag, the site would need to retake the image acquisition or do manual registration.
It was determined that the image did not have a nav tag.
The site decided to retake the image acquisition.
The issue was considered resolved.
The reported issue resulted in a procedure delay of less than one hour.
The impact to the patient was not provided.
|
|
Manufacturer Narrative
|
Concomitant medical products: other relevant device(s) are: product id: 9735740, serial/lot #: (b)(4), udi#: (b)(4).
Software analysis determined that the reported behavior was consistent with a known software anomaly.
If information is provided in the future, a supplemental report will be issued.
|
|
Search Alerts/Recalls
|