Model Number 09H5901 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/18/2021 |
Event Type
malfunction
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Event Description
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The customer observed a falsely elevated hemoglobin result generated on the cell-dyn emerald when compared to another method.The following data was provided: initial result = 8.8 g/dl, the patient had a new sample drawn at another laboratory using siemens sysmex = 7.1.The samples were collected on the same day and the patient did not receive treatment in between the blood draws.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed a falsely elevated hemoglobin result generated on the cell-dyn emerald when compared to another method.The following data was provided: initial result = 8.8, the patient had a new sample drawn at another laboratory using siemens sysmex = 7.1 the samples were collected on the same day and the patient did not receive treatment in between the blood draws.No impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation for falsely elevated hemoglobin results generated on the cell-dyn emerald included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Return testing was not completed as returns were not available.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances with the complaint issue.Labeling was reviewed and sufficiently addresses the customer's issue.Based on our investigation, no systemic issue or deficiency with the cell-dyn emerald for serial (b)(6) was identified.Section g1 has been updated to current contact information.
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Search Alerts/Recalls
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