On (b)(6) 2021, information was received from the patient's daughter, via a manufacturer representative (rep), regarding a patient receiving an unknown drug via an implantable pump.The patient's daughter called and requested to speak with a nurse because the patient was having problems with their device.The caller mentioned the patient has been hospitalized for 5 days and the area around the device was burning the patient.The patient moved and lived 300 miles away from their clinician and was referred to a new manufacturer representative (rep).The caller was disconnected before additional information could be obtained.
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