| Model Number |
800101 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/17/2021
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.Device not returned.
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Event or Problem Description
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The customer reported results issue, results suspect.No patient impact or consequences were reported.
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Additional Manufacturer Narrative
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Additional manufacuring narrative: the returned device was evaluated.During evaluation the device passed all visual and functional testing.During simulation testing, the device passed manual and preset conditions and provided accurate measurements.The unit was found to visually and audibly alarm during alarm conditions.The unit was determined to be functioning as designed.
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Event or Problem Description
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The customer reported results issue, results suspect.No patient impact or consequences were reported.
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Search Alerts/Recalls
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