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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: h3, h6: a product investigation was conducted.Visual inspection: the complaint device cable tensioner (product code: 391.201, lot number: p056866) was returned to cq west chester for investigation.The tensioner was returned with the cable lodged inside the device.The photographs provided for investigation was reviewed and the cable can be found lodged inside the tensioner.Functional test: the cable could not be disassembled from the device, and it¿s stuck in the collet of cable tensioner.Normal functioning of the device was not tested due to this.The complaint can be replicated during inspection.Dimensional inspection: complaint relevant dimension could not be measured as the internal components were not accessible without the destruction of the device.Document/specification review: based on the date of manufacture, the current and manufactured to version of drawing were reviewed.Complaint could be confirmed during investigation.Conclusion: the cable had gotten stuck inside the tensioner and could not be removed.A definitive assignable root cause of this could not be determined from the available information.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.H3, h6: a device history record (dhr) review was conducted: product code #: 391.201.Synthes lot #: p056866.Supplier lot #: p056866.Released to warehouse: 04jun2010.Supplier: (b)(4).No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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