Model Number CLH-SC |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/07/2021 |
Event Type
malfunction
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Event Description
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The service center was informed that a customer halogen light source was returned for repair for a reported "no light or fans when turned on" during maintenance.No patient injury or harm was reported.
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Manufacturer Narrative
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The suspect device was returned to the service center for evaluation.The customer's reported issue was confirmed as the power does not turn on due to a blown thermal fuse.Additionally, the main and spare lamp breaks down and do not light.The front sheet is torn at the lower right corner of the external housing.The top cover has minor deformity.A review of the repair history showed no previous repair records.The investigation is ongoing; therefore, the root cause of the reported issue cannot be determined at this time.However, if additional information becomes available a follow up medical device report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.Additionally, during evaluation of the reported device it was found that the main lamp would not light up due to a faulty transformer unit.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 13 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, the root cause of the following could not be identified: - blown thermal fuse - faulty main and spare lamp - faulty transformer unit olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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