| Model Number |
10094139 |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/09/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
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Event or Problem Description
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It was reported to siemens that a malfunction occurred while operating the artis zee multi-purpose system.During a procedure, the display ceiling suspension was holding for at least 10 minutes and then began to move down by itself.We are unaware of any impact to the state of health of the patient involved.Siemens has requested additional information in order to conduct an investigation of the reported event.
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Additional Manufacturer Narrative
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The investigation was completed with the following results.A detailed investigation revealed that a slight change in the arrangement during production had caused an imbalance in the display ceiling suspension (dcs).Due to this imbalance, the dcs starts to move slowly downwards when it is at a certain position.To correct this imbalance of the dcs, counterweights must be attached.Since the dcs moves slowly and without any force, the descending dcs will not cause any injuries.The descending dcs can be easily stopped by the user.The incident described in the adverse event is not classified as a reportable event after a thorough investigation as neither serious injury, death, nor unexpected prolonged hospitalization of the patient or other person occurred or is to be expected, even if the incident recurs.
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Search Alerts/Recalls
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