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Siemens has completed an investigation of the reported event.The root cause was determined to be a hardware error.The investigation was performed considering complaint description, cs reports, system history, system log files, and cc-part.The most likely cause of the problem was determined to be a communication problem between the foot switch and the x-ray trigger.Therefore, the affected hardware boards (mcb, d600) were replaced as part of a service action which resolved the problem.The occurrence rate of the error pattern was checked.A possible error accumulation or even a systematic error, which leads to a corrective action of the installed base, could not be determined by the investigation.After detailed investigation, the incident is not classified as a reportable event as neither serious injury, death nor an unexpected, prolonged hospitalization of the patient or any other person occurred or could be expected.
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