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A united states customer indicated that they observed an increase in elevated concentrated carbon dioxide (co2_c) results on an advia chemistry xpt instrument using lot 100.The customer is unable to indicate if quality control (qc) had recovered acceptably for co2_c.A siemens customer service engineer (cse) was dispatched to the customer site.On the day of the cse's visit, the cse reported that qc recovery for co2_c was acceptable for the entire day and there were no issues with co2_c patient results.The cause of the discordant co2_c results is unknown.The instrument is performing according to specifications.No further evaluation of this device is required.Mdrs 2432235-2021-00297, 2432235-2021-00298, 2432235-2021-00299, 2432235-2021-00300, 2432235-2021-00306, and 2432235-2021-00307 were also filed for this event.
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Siemens filed initial mdr 2432235-2021-00301 on (b)(6) 2021.Additional information (b)(6) 2021): siemens further investigated the issue to determine the cause of the increase in elevated concentrated carbon dioxide (co2_c) results.Siemens subsequently visited the customer's site and the siemens customer service engineer (cse) found contamination inside the oil bath and build-up on the ring.The bath oil was drained, and the ring was wiped and cleaned of build-up and debris.After decontamination, fresh bath oil was poured into the bath to proper levels.All cuvette segments were replaced in the rings.Additionally, the peri pump tubing and cassettes were replaced as a precaution.The cse performed a shutdown, a wash and a cell blank.Ion selective electrode (ise) calibrations and quality controls (qc) were performed, and all passed.Based on the information provided, instrument contamination may have contributed to the elevated co2_c results.Additionally, the delay in repeating these samples could have contributed to the event as carbon dioxide concentrations will decrease in opened samples over time.Quality control was in-range.There were no issues with other patient samples, indicating that reagents were performing acceptably.The cause of the elevated co2 results is unknown.Corrected information ((b)(6) 2021): the brand name in section d1; the common device name and product code in section d2, the in section d4; the contact office - manufacturing site in section g1; the premarket identification pma/510(k) in section g4; the investigation findings in section h6; and usage of device in section h8 were corrected based on the additional information.The instrument is performing according to specifications.No further evaluation of this device is required.Mdrs 2432235-2021-00297_s1, 2432235-2021-00298_s1, 2432235-2021-00299_s1, 2432235-2021-00300_s1, 2432235-2021-00306_s1, and 2432235-2021-00307_s1 were also filed for this event.
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