| Model Number |
52808G |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Codes |
Burning Sensation (2146); Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
11/29/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that wrong label was attached on the magic 3 intermittent catheter.Per follow up via email on 29nov2021, customer stated that they could find catheters of different size in the box.The biggest catheters caused the patient to experience burning and bleeding sensation during the procedure.No medical intervention was reported.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event or Problem Description
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It was reported that wrong label was attached on the magic 3 intermittent catheter.Per follow up via email on 29nov2021, customer stated that they could find catheters of different size in the box.The biggest catheters caused the patient to experience burning and bleeding sensation during the procedure.No medical intervention was reported.Per follow up via email on 01dec021, the complainant was not satisfied with the diameter of the catheter, leading to the patient experiencing bleeding and burning feeling, and assumed it must be a different french size than what is on the label, which led to the allegation of the labeling being wrong.The user felt that the labeling must be incorrect since the french size was not what they expected.Per follow up via email on 03jan022, the issue occurred in 2 units from same lot number jufr2087.
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Additional Manufacturer Narrative
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The reported event is confirmed- cause unknown.Visual evaluation noted 2 photo samples of magic 3 go.First photo sample compares two catheters received in the same packaging which vary in thickness.Second photo sample received of exterior of unopened magic 3 go in original packaging win size 8 french.Dimensional evaluation noted although catheter diameter cannot be measured both catheters pictured vary in thickness.Therefore, it is unknown whether the product meets specifications.Although an exact cause could not be determined a potential root cause could be incorrect product identification.The product was used for patient diagnostic or treatment.It is unknown whether the product caused the reported failure.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labelling review is not required as it would not have prevented the reported event.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the actual/suspected device was evaluated.
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Event or Problem Description
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It was reported that wrong label was attached on the magic 3 intermittent catheter.Per follow up via email on (b)(6) 2021, customer stated that they could find catheters of different size in the box.The biggest catheters caused the patient to experience burning and bleeding sensation during the procedure.No medical intervention was reported.Per follow up via email on (b)(6) 2021, the complainant was not satisfied with the diameter of the catheter, leading to the patient experiencing bleeding and burning feeling, and assumed it must be a different french size than what is on the label, which led to the allegation of the labeling being wrong.The user felt that the labeling must be incorrect since the french size was not what they expected.Per follow up via email on (b)(6)2022, the issue occurred in (b)(4) units from same lot number jufr2087.
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Additional Manufacturer Narrative
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Upon further review, bd has determined that this mdr was reported in error as it was found to be a cascading failure of an event previously reported.The information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Search Alerts/Recalls
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