| Model Number |
15 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/08/2021
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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The customer contacted stryker to report that their device unexpectedly displayed a white screen and powered off.There was no patient involvement reported with the event.
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Additional Manufacturer Narrative
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Stryker evaluated the customer's device and duplicated the reported issue.Stryker updated the device's software, tightened the battery harness, and reseated all power related cables as a precaution.After observing proper device operation through functional and performance testing, the device was returned to the customer for use.
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Search Alerts/Recalls
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