Model Number AS480 |
Device Problem
Leak/Splash (1354)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/02/2021 |
Event Type
malfunction
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Event Description
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Customer reported reagent tip was dripping after washing the buffer.Issue was attributed to a dispense check valve and probe malfunction.Field service engineer replaced the parts.Instrument is fully operational and ready for use.No indication of a delay in diagnosis.
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Manufacturer Narrative
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The dispense check valve and probe malfunction may potentially impact staining.No delay to testing was reported.No patient or user harm was indicated.Patient information has not been provided by the user.
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Manufacturer Narrative
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The dispense check valve and probe malfunction may potentially impact staining.No delay to testing was reported.No patient or user harm was indicated.Patient information has not been provided by the user.
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Event Description
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Customer reported reagent tip was dripping after washing the buffer.Issue was attributed to a dispense check valve and probe malfunction.Field service engineer replaced the parts.Instrument is fully operational and ready for use.No indication of a delay in diagnosis.
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Event Description
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Customer reported reagent tip was dripping after washing the buffer.Issue was attributed to a dispense check valve and probe malfunction.Field service engineer replaced the parts.Instrument is fully operational and ready for use.No indication of a delay in diagnosis.
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Search Alerts/Recalls
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