Investigation summary: bd had not received samples, but three (3) photos were provided for investigation.The photos were reviewed and the indicated failure mode for label lift was observed.The photos showed four (4) devices sticking to each other by the label corners that were lifting away from the device.Additionally, one hundred (100) retention samples from bd inventory were evaluated by visual examination and the issue of label lift was not observed.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint has been confirmed for the indicated failure mode of label lift based on returned photos.
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