Model Number 2426-0007 |
Device Problem
Leak/Splash (1354)
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Patient Problem
Pain (1994)
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Event Date 12/02/2021 |
Event Type
malfunction
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Event Description
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It was reported that while using the bd alaris¿ pump module administration set leaked.The following information was provided by the initial reporter: "pain medication was leaking from the air vent all night long".
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that while using the bd alaris¿ pump module administration set leaked.The following information was provided by the initial reporter: "pain medication was leaking from the air vent all night long".
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Manufacturer Narrative
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Follow up mdr for device evaluation.No product or photo was returned by the customer.The customer complaint of leakage from air vent could not be verified due to the product not being returned for failure investigation.A device history record review for model 2426-0007 lot number 21055903 was performed.The search showed that a total of 86,403 units in 1 lot number was built on (b)(6) 2021.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.The root cause of this failure could not be identified without a failure investigation.We understand and acknowledge that the failure of the 2426-0007 set caused harm to both the patient and caregiver.We are truly sorry for this and fully acknowledge that it happened.Our policy is to collect the tubing sample or a picture/video of the failure whenever circumstances allow, as it enables us to conduct the most thorough investigation possible, but we understand it was not available for this incident and we apologize if the wording in our letter may have been interpreted to mean the incident didn¿t occur.Your feedback is valuable, and we¿ll work to change the wording of our investigation letters to ensure clarity.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Event Description
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No additional information.
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Search Alerts/Recalls
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