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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Correction: h6 - annex a investigation ¿ evaluation on 21dec2021, cook australia received a complaint from a representative at the (b)(6) hospital for the product straight fixed core wire guide (rpn: tsf-35-80; lot: #13926558).It was reported that, upon opening the package, the wire was discovered to be unraveled.Device did not make patient contact.Another device was used to complete the procedure.A review of the complaint history, documentation, device history record (dhr), quality control procedures, specifications, and manufacturing instructions (mi), as well as a visual inspection of the returned device, were conducted during the investigation.The complaint device was returned in an opened, unused but damaged condition.A visual examination of the tsf-35-80, straight fixed core wire guide, confirmed the distal weld ball had broken away from the inner safety wire, resulting in coil elongation / safety wire protrusion.The elongated length of coil was approximately 3.3cm, when measuring from the distal tip.The distal weld ball was intact, still attached to the coil.The protruded safety wire exhibited a curl at the distal end, possibly created when the tsf-35-80, straight fixed core wire guide, was being removed from the single loop holder or when the distal portion of the guide was being manipulated, in an attempt to place a preferred angle.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhr for the reported complaint device lot 13926558 did not reveal any relevant non-conformances.Due to objective evidence, the dhr was fully executed, and there are no other lot-related complaints that have been received from the field.Cook has concluded that there is no evidence that non-conforming product exists either in house or in the field and that the device was manufactured to current specification.Cook confirmed this device is not supplied with an instructions for use (ifu) document.Based on the information provided, inspection of the returned device, and the results of the investigation, cook has concluded that component failure unrelated to manufacturing or design deficiencies contributed to the event.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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