| Model Number |
15 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/07/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Stryker contacted the customer to request additional information on the patient.No response has been received from the customer.Patient fields in which information was not provided were intentionally left blank.Stryker evaluated the customer's device and was unable to duplicate the reported issue.Stryker downloaded the device's electronic records from the event for review and was able to verify the reported issue.Stryker observed that the device's battery wire harness was not seated correctly.Stryker reseated the battery wire harness to resolve the reported issue.After completing other unrelated repairs, proper device operation was observed through functional and performance testing.The device was returned to the customer for use.
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Event or Problem Description
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The customer contacted stryker to report that their device unexpectedly powered off twice during a patient event.There were no reports of any adverse effects to the patient as a result of the reported issue.
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Search Alerts/Recalls
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