| Model Number |
NM-401L-0425 |
| Medical Device Problem Code |
No Flow (2991)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/10/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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As reported by the customer for this event, during an unknown therapeutic procedure no liquid could be injected from the distal tip of the device.Another device also failed in the same way and the procedure was completed with a third similar device.There is no reported harm or adverse impact to the patient.
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Additional Manufacturer Narrative
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There are two failed devices in this event.These are submitted with patient identifiers (b)(6).This medwatch is for patient identifier (b)(6).Additional information is not yet available for this event.The device is not returned, as such a definitive root cause of the reported complaint cannot be determined at this time.Supplemental report(s) will be filed as the information becomes available.The customer had reported an earlier event which occurred on (b)(6), 2021, in which two devices of the same model number had failed.Medwatches were submitted for those devices with patient identifiers (b)(6) (lot # 07va) and (b)(6) (lot # 8yk).
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Additional Manufacturer Narrative
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The device has been returned and evaluated.This supplemental report is being submitted to provide this information.Please see the updates in sections: d4, d9, g3, g6, h2, h3, h4, h6, and h10.Device actual lot number (#) 07v 07; lot# 07v is package lot #.Device history record review indicates that the device was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.The device is returned and an evaluation completed for it.The device was received with needle retracted inside and intact.There is no biomaterial inside the tubing, and no abnormality on the entire tube sheath.The handle appeared to be normal as the slider could extend or retract needle smoothly.It was observed that when using a test syringe to inject water into the injection port, fluid was able to expel out when the needle was inside the tube sheath, but fluid would not flow when needle extended outside the tube sheath.Noted that no water leak from the tube sheath during water injection.The slider was disassembled, and the needle tube was to be kinked at the handle boot area which could have contributed to the reported complaint.Therefore, the reported complaint of no liquid can be injected from distal tip was confirmed.From evaluation results and past investigations, it was likely that the phenomenon occurred due to the compressive bucking on the needle tube.It is unlikely a unit with defective needle is shipped as nm-401l series undergo 100% inspection for appearance, needle operation and injection.Therefore the compressive buckling on the needle tube was likely caused when the needle was extended because of the great friction between the outer tube and the needle.It was likely that the friction between the outer tube and the needle increased by the following factors.·the needle extended/retracted while the tube was coiled in inspection of operation.·the slider was abruptly pushed.·angle of the distal end of the endoscope.The instruction manual contains the following descriptions warning against this event: ·straighten out the instrument before inspecting it.The instrument can be damaged if it is coiled while the handle is operated.·operate the slider slowly, otherwise the tube could buckle.·when inserting the instrument into the endoscope, retract the needle into the sheath, hold the instrument close to the biopsy valve, and keep it as straight as possible relative to the biopsy valve.Otherwise, the instrument could be damaged.·insert the instrument slowly.Abrupt insertion could damage the endoscope and/or instrument.·stop using the instrument if the insertion portion bends excessively during use.This could result in malfunction, such as failing to extend the needle or inject a fluid.Supplemental report(s) will be filed as any information becomes available.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide additional information based on the evaluation results on the returned device, and legal manufacturer¿s investigation.The customer returned 2 injector needles, model nm-401l-0425 with the same lot# 07v 07 for evaluation.Please cross reference (b)(6) for device #2.The injector (subject device) was received with needle retracted inside, and intact.There is no biomaterial inside the tubing, and no abnormality on the entire tube sheath.The handle appeared to be normal as the slider could extend or retract needle smoothly.Observed that when using a test syringe to inject water into the injection port, fluid was able to expel out when the needle was inside the tube sheath, but fluid would not flow when needle extended outside the tube sheath.No water leakage from the tube sheath during water injection.Further troubleshooting, the slider was disassembled, and found the needle tube to be kinked at the handle boot area which could have contributed to the reported complaint.The legal manufacturer reviewed the device history record (dhr) and no abnormalities detected during the manufacturing of the device.There were no abnormalities detected in the dhr for the following items, which is related to the reported phenomenon: needle extension and retraction, extended length of needle, no bent/kink/crack/scratch on the tube, and injection of the liquid.The device instruction manual contains the following descriptions, and it warns against this reported event (gk6631 rev10): ¿straighten out the instrument before inspecting it.The instrument can be damaged if it is coiled while the handle is operated.Operate the slider slowly, otherwise the tube could buckle.When inserting the instrument into the endoscope, retract the needle into the sheath, hold the instrument close the biopsy valve, and keep it as straight as possible relative to biopsy valve.Otherwise, the instrument could be damaged.Insert the instrument slowly.Abrupt insertion could damage the endoscope the endoscope and/or instrument.Stop using the instrument if the insertion portion bends excessively during use.This could result in malfunction, such as failing to extend the needle or inject a fluid.¿ a review of similar reported complaint in the past, it was likely that the phenomenon occurred due to the compressive bucking on the needle tube.It is unlikely a unit with defective needle is shipped, as nm-401l series undergo 100% inspection for appearance, needle operation and injection.Therefore, the compressive buckling on the needle tube was likely caused when the needle was extended because of the great friction between the outer tube and the needle.It was likely that the friction between the outer tube and the needle increased by the following factors.·the needle extended/retracted while the tube was coiled in inspection of operation.·the slider was abruptly pushed.·the kink of the tube.·angle of the distal end of the endoscope.Although, the subject device was not returned the factory for evaluation, it is possible to infer that the cause of the previous complaint is also similar based on the investigation conducted by the legal manufacturer.
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