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There are two failed devices in this event.These are submitted with patient identifiers (b)(6) and (b)(6).This medwatch is for patient identifier (b)(6).Additional information is not yet available for this event.The device is not returned, as such a definitive root cause of the reported complaint cannot be determined at this time.Supplemental report(s) will be filed as the information becomes available.The customer had reported an earlier event which occurred on (b)(6), 2021, in which two devices of the same model number had failed.Medwatches were submitted for those devices with patient identifiers (b)(6) (lot # 07va) and (b)(6) (lot # 8yk).
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The device has been returned and evaluated.This supplemental report is being submitted to provide this information.Device actual lot number (#) 11v 15; lot# 11v is package lot #.Device history record review indicates that the device was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.The device is returned and an evaluation completed for it.The user¿s complaint of no liquid injected from the distal tip was confirmed.The device was received with needle retracted inside and intact.There is no biomaterial inside the tubing, but the outer tube sheath was slightly kinked.The handle appeared to be normal as the slider could extend or retract needle smoothly.When using a test syringe to inject water into the injection port, it was observed that fluid was able to expel out when the needle was inside the tube sheath, but fluid would not flow when needle extended outside the tube sheath.There was no water leak from the tube sheath during water injection.The slider was disassembled, and the needle tube was found to be kinked about 10 mm in length.This phenomenon could have contributed to the reported complaint.From evaluation results and past investigations, it was likely that the phenomenon occurred due to the compressive bucking on the needle tube.It is unlikely a unit with defective needle is shipped as nm-401l series undergo 100% inspection for appearance, needle operation and injection.Therefore the compressive buckling on the needle tube was likely caused when the needle was extended because of the great friction between the outer tube and the needle.It was likely that the friction between the outer tube and the needle increased by the following factors.The needle extended/retracted while the tube was coiled in inspection of operation.The slider was abruptly pushed.Angle of the distal end of the endoscope.Kink of the outer tube.The instruction manual contains the following descriptions warning against this event: straighten out the instrument before inspecting it.The instrument can be damaged if it is coiled while the handle is operated.Operate the slider slowly, otherwise the tube could buckle.When inserting the instrument into the endoscope, retract the needle into the sheath, hold the instrument close to the biopsy valve, and keep it as straight as possible relative to the biopsy valve.Otherwise, the instrument could be damaged.Insert the instrument slowly.Abrupt insertion could damage the endoscope and/or instrument.Stop using the instrument if the insertion portion bends excessively during use.This could result in malfunction, such as failing to extend the needle or inject a fluid.Supplemental report(s) will be filed as any information becomes available.
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