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Based on investigation a lot number was not provided by the customer; as a result, a review of the manufacturing device history record could not be performed and a sample was not provided by the customer for review.Therefore, an evaluation of the complaint device for deficiency of construction could not be performed.Two photos were provided by the customer.The pictures depicted damage indicative of an implosion event of a guardian canister.Packaged canisters or lids, when they are opened at the customer site, may exhibit the cracked unit although no apparent damage is evident on the outside of the box itself.If the unit was damaged prior to shipping, this unit was not included in any inspection sampling or noted during other processing steps.Testing at both the cardinal health manufacturing facility and our packaging technology center demonstrated positive results for the current packaging.We are unable to determine a specific assignable cause for the reported incident.If the canister had a crack before applying suction, this would prevent the unit from functioning as intended and could cause the unit to implode.Per the directions for use included with the product, canisters, lids, and components should be inspected for damage from shipping, storage, or handling prior to use.If a collision should happen while the canister is under vacuum it could cause the canister to implode.If the canisters were exposed to static vacuum for prolonged periods of time, this would greatly increase the likelihood of an implosion event.Per the directions for use included with the product, it is not recommended to subject the canister to vacuum when not in use.The complaint information was informed to the relevant sectors for their awareness.There is no action taken at this time, supplier will continue to monitor the trend of this type of incident.
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