| Model Number |
9735670 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/29/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Concomitant medical products: other relevant device(s) are: product id: 9735737, serial/lot #: (b)(4)).(b)(4) apply to the system.(b)(4)a pply to the concomitant product.Logs were received and software analysis was completed.Segfault was observed in the libnvidia and a crash was observed.This was found to be a known software issue that is tracked in a medtronic database.If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation device being used during a cranial resection.It was reported that the camera cart monitor took a moment to power on and during registration the system displayed an error 64.The manufacturer representative confirmed the cables were seated.The error was resolved by a reboot and the procedure continued as planned.There was no patient impact reported and a surgical delay of less than one hour.
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Search Alerts/Recalls
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