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Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Reporter is a j&j sales representative.Without a lot number the device history records review could not be completed.Product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.D4: lot number.H3, h6: a product investigation was conducted.The product was returned to depuy synthes cq for evaluation.The depuy synthes cq team conducted a visual inspection of the returned device.Visual analysis of the returned sample as well as the photo revealed that the ball tip feeler curved was broken in two places.The feeler shaft was broken off at the proximal connection point to the handle, and at the distal end near the ball.The distal end was not returned.The uploaded photo shows a broken off portion of the device embedded in the patient.No other issues were identified.The dimensional inspection was performed on the returned device and it was measured to be within specification the observed condition ball tip feeler curved in the device was consistent with a random component failure that may have been caused by exposure to unintended force.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.The overall complaint was confirmed as the ball tip feeler curved was observed to be broken, and a broken off portion was shown embedded in the patient.While no definitive root cause could be determined, it is probable that the ball tip feeler curved broke due to unexpected forces.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Manufacturing record evaluation (mre) was not performed since no manufacturing related potential cause is suspected.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.B5; d1.D4: corrected catalog number and udi number.
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