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This mdr is being submitted as part of a retrospective review of all 2016-2017 complaint files that rwmic is completing.Recently the complaint specialist determined a re-assessment of the mdr decision for this complaint was needed and that for this complaint, due to a delay in the procedure being performed that resulted in patient being at risk, an mdr should be filed.Previously in 2017, the complaint specialist at that time, determined an mdr was not needed due to "no injury to patient or staff.Backup device readily available for use.Minimal delay, minimal risk to patient.Procedure completed as scheduled." facts of the case as reported to richard wolf by the user facility: "distal tip of scope highly sensitive to vibrations of the laser, event turning down the laser "wattage" the image did not improve.Additional information: will the device be returned? yes was the device being used during a procedure when the issue occurred? yes specifically, was the device being used on a patient when the issue occurred? yes was there any injury or illness to patient or other personnel due to issue? no did the issue cause a delay in the procedure being performed that put the patient at risk? yes was there a similar back-up device available for use? yes.Was the scheduled procedure completed? yes.How was the patient anesthetized? general? this malfunction was low risk to the patient; no issues reported to patient, no other cases reported with similar issue in 2017.No contact information was provided in the file for the user facility.Contact is being attempted through the sales rep.See manufacturers narrative for device investigation results.
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Rwmic is submitting this report on behalf of richard wolf gmbh.Richard wolf medical instruments corporation is the importer of this device.Device investigation results: complaint condition was verified test equipment used: controller (b)(4) leak tester.Physical findings: leakage in the housing/cover.Conclusion: the adhesive bond to the housing/cover was not optimally executed.Because of that, moisture penetrated inside the instrument and has damaged the senor (bad picture).Action required: repair exchange required.To improve the adhesive bond to the housing/cover, a product change pk17-8900 has been started.Rwmic considers this mdr closed.Should rw receive new information, a follow-up report will be submitted.
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