Information provided to permobil ab from the service provider claim as the end-user was operating their power wheelchair out-of-doors on a local street, the device reportedly maneuvered into a curb side.It was reported upon impact, the device abruptly stopped, forcing the end-user to lose positioning and fall to the ground where they were reported to have sustained a broken ankle.The end-user could not provide any information as to what may have led to impacting the curb, nor was any claim or allegation made that the permobil device malfunctioned or deviated in operation to have contributed to the event.Permobil technicians inspected the device and found it to remain fully operational with no signs of electrical or mechanical issues that may have contributed to this event.As device was fully operational with no signs of a previous malfunction having occurred, it is permobil ab's contention that the most likely cause of the event was user error in maneuvering the power wheelchair into a curb side that is higher than what the device was designed to accommodate.The dhr was reviewed, and the device was found to have met specification prior to distribution.
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