| Model Number |
801-05-041 |
| Medical Device Problem Code |
Device Handling Problem (3265)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/21/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Instrument failure - due to the locking tibial impactors at nebh keep coming apart.
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Additional Manufacturer Narrative
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Additional reporting on this event will be provided as a supplemental report to this document as soon as it becomes available.
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Additional Manufacturer Narrative
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Corrected data: see d.9.& h.3.Manufacturer narrative : the reason for this complaint was reported as impactors coming apart.The healthcare professional indicated that this event occurred during cleaning/sterilization, away from the patient.No risk or adverse event was reported by the surgeon.The surgery was completed as intended, with no delay.The instrument was inspected prior to use and was deemed acceptable for use based on its appearance.The device was not returned to manufacturer and and not made available to djo surgical for examination.The instrument was not returned for examination and the lot number was not reported.Without the lot number, the instrument could not be linked to a specific device history record and the actual date of manufacture cannot be determined with confidence.Complaint database review shows seven prior complaints filed against the instruments' item number that reports a similar failure.Those are 1 - functional & 6 - broke/cracked/damaged.The root cause for this complaint cannot be determined with confidence as the instrument was not returned for investigational review.There are no indications that this instrument has a systemic design or material deficiency.It is likely attributable to damage incurred from prolonged use and through misuse or rough handling which surgical instruments are subjected to.There are no indications that this instrument has a systemic design or material deficiency.Therefore, no containment of inventory is required.Event is associated with instrument usage, not a design or manufacturing issue.Rma examination: the instrument was not returned to djo, and no further evaluation can be made for this event.This customer complaint will be closed.If the device is returned later, the complaint will be updated.Additional reporting on this event will be provided as a supplemental report to this document if it becomes available.
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Additional Manufacturer Narrative
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Corrected data : see h.10.Manufacturer narrative : the reason for this instrument failure was reported as impactor coming out.The healthcare professional indicated that this event occurred during cleaning/sterilization, away from the patient.No risk or adverse event was reported by the surgeon.The surgery was completed as intended, with no delay.The instrument was inspected prior to use and was deemed acceptable for use based on its appearance.The devices were not returned to manufacturer and evaluated by registered medical assistant (rma) djo surgical.The instrument was not returned for examination and the lot number was not reported.Without the lot number, the instrument could not be linked to a specific device history record and the actual date of manufacture cannot be determined with confidence.Complaint database review shows seven prior complaints filed against the instruments item number that reports a similar failure.Those are 1 - functional and 6 - broke/cracked/damaged.The root cause for this complaint cannot be determined with confidence as the instrument was not returned for investigational review.It is likely attributable to damage incurred from prolonged use and through misuse or rough handling which surgical instruments are subjected to.This instrument has undergone a design change to remediate this issue of the loosening plunger assembly.Rma examination: the instrument was not returned to djo, and no further evaluation can be made for this event.Although the pc form indicates that the instrument was returned and lost, the part is still with the agency and won't be returned until replacements are received.This customer complaint will be closed.If the device is returned later, the complaint will be updated.Additional reporting on this event will be provided as a supplemental report to this document if it becomes available.
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Additional Manufacturer Narrative
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Manufacturer narrative: the reason for this instrument failure was reported as impactor coming out.The healthcare professional indicated that this event occurred during cleaning/sterilization, away from the patient.No risk or adverse event was reported by the surgeon.The surgery was completed as intended, with no delay.The instrument was inspected prior to use and was deemed acceptable for use based on its appearance.The devices were returned to manufacturer and made available at djo surgical for examination.A review of the instrument's device history records (dhr) revealed the instrument, when released for use, met design and manufacturing requirements.There were no non-conforming material reports (ncmr) associated with the production of this instrument.Complaint database review shows seven prior complaints filed against the instruments' item number that reports a similar failure.Those are 1 - functional and 6 - broke/cracked/damaged.The root cause of this complaint is likely attributable to damage incurred from prolonged use and through misuse or rough handling which surgical instruments are subjected to.This instrument has undergone a design change to remediate this issue of the loosening plunger assembly.Rma examination: the reported devices were returned to djo surgical for evaluation.Six (6) of the items have the button in tact.One (1) button was returned without the impactor.One (1) lot number was unable to be recorded as the impactor was discolored in away that made the lot number illegible.The original quantity of 8 was not returned, only 6 devices were returned for investigation.
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Search Alerts/Recalls
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