Device evaluation: d9, g3, g6, h2, h3,h6 and h10.The device history record of the p/n ssl-20 was reviewed in order to detect any issues related to the defect reported by the customer during its manufacturing.The complete lot was manufactured, inspected, and released per our internal procedures, and no issues were found.The customer sent one ssl-20 for the investigation.The sample was visually inspected according to pqas sel-20 etal and it was observed that the bag part number 71-10005 had a hole.Therefore, the defect reported by the customer was confirmed.However, our process and areas related to this complaint were reviewed but no issues were found.The root cause was undetermined.Although the root cause was undetermined, we notified our supplier about the issue with the green bags.Part number 71-10005, whose corrective and preventive actions will be provided under scar mx-2021-047.
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